Frequently Asked Questions

Get answers to common questions about our commercial refrigeration and HVAC services, delivery, installation, and support across the UK.
1Do you offer free delivery on all commercial refrigeration equipment?
Yes, we provide completely free delivery on all our commercial refrigeration and HVAC equipment across England, Scotland, and Wales. There are no minimum order requirements or hidden fees. Our professional delivery team ensures your equipment arrives safely and on schedule, with most orders delivered within 3-7 business days.
2What types of commercial refrigeration equipment do you supply?
We specialize in a comprehensive range of commercial refrigeration solutions including single and double door bottle coolers, display freezers, commercial fridges, and complete HVAC systems. Our equipment is designed for restaurants, pubs, retail stores, hotels, and warehouse facilities across various industries.
3Do you provide installation services for the equipment?
Yes, we offer professional installation services through our certified technicians. We can coordinate installation during delivery or schedule it separately based on your business needs. Our team has over 10 years of experience with commercial HVAC and refrigeration installations, ensuring proper setup and optimal performance.
4Do you offer emergency repair services?
Absolutely. We understand that equipment failure can severely impact your business operations. Our certified technicians provide 24/7 emergency repair services across the UK. We also offer same-day emergency delivery for critical equipment replacements in the Scotland area, subject to availability.
5What areas do you serve for delivery and installation?
We provide delivery and installation services across England, Scotland, and Wales. Our service areas include all major cities from London to Edinburgh, Birmingham to Cardiff. We also have established operations in Qatar and India, allowing us to serve international clients with the same professional standards.
6Can you help with equipment sizing and selection?
Yes, our experienced team can help you select the right commercial refrigeration and HVAC equipment for your specific business needs. We consider factors like space requirements, capacity needs, energy efficiency, and budget to recommend the most suitable solutions for your operation.
7Do you provide maintenance services?
We offer comprehensive maintenance services to keep your commercial refrigeration and HVAC systems running efficiently. Our preventive maintenance programs help extend equipment life, reduce energy costs, and prevent unexpected breakdowns. Regular maintenance is performed by our certified technicians with detailed service reports.
8What payment options do you accept?
We accept various payment methods to accommodate different business needs. Contact us at info@ecofrosthvac.co.uk for specific payment options and terms. We work with businesses of all sizes to provide flexible payment solutions for commercial refrigeration and HVAC equipment purchases.